Episode Info

What does it really take to build long-term value in contract recruitment? In this episode of Built to Win, Circle shareholders Chloe Garner and Kurt Harris share the habits, mindset and commercial approach that have helped them grow major accounts, earn trusted client relationships and build careers that have led to shareholder status at Circle.

From breaking into global organisations to expanding opportunities through internal referrals, Chloe and Kurt reveal why sustainable success is built on consistency rather than quick wins. They discuss the resilience required to overcome rejection, the importance of understanding genuine client challenges when selling SOW solutions, and how becoming a true strategic partner creates lasting commercial value.

This isn't just a conversation about winning new business. It's an insight into the standards, persistence and relationship-building that underpin high-performance contract recruitment. Chloe and Kurt explain how doing the fundamentals brilliantly—day after day—creates momentum, strengthens client trust and unlocks long-term account growth.

Whether you're looking to land bigger clients, scale existing accounts or develop the commercial maturity needed to succeed in recruitment, this episode offers practical lessons from two people who have done exactly that. Discover why resilience, consistency and a genuine commitment to adding value remain the foundations of lasting success.